Privacy policy

Information about the collection of personal data

In the following, we inform you about the collection of personal data concerning you (“personal data”) when using our website. The “controller” within the meaning of the GDPR and other national data protection laws and regulations that determines the purposes and means of the processing of personal data is:

Twing Ltd.

Bruggerstrasse 69

5400 Baden

Tel. Switzerland: 062 511 23 55

Tel. Abroad: +41 62 511 23 55

When you contact us by e-mail, the personal data you provide will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer required or restrict the processing if there are legal retention obligations.

If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. In doing so, we also state the specified criteria for the storage period.

Legal basis for data processing

As a matter of principle, we only process your personal data to the extent that this is necessary to provide a functional website and our content and services. Your personal data is regularly processed only after obtaining your consent. An exception applies in those cases where obtaining prior consent is not possible for factual reasons and the processing of the data is permitted by legal regulations.

Insofar as we obtain your consent for the processing of your personal data, Art. 6 para. 1 lit. a DSGVO as the legal basis for the processing. If the processing is necessary to protect a legitimate interest of our company and your interests, fundamental rights and freedoms do not override the first-mentioned interest, Art. 6 (1) lit. f DSGVO as the legal basis for the processing.

Data deletion and storage period

Your personal data will be deleted or blocked as soon as the purpose of storage no longer applies. Storage may also take place if this has been provided for by regulation, law or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the conclusion or fulfillment of a contract.

Your rights when using our website

You have the following rights with respect to us regarding your personal data:

– Right to information about your personal data stored by us

– Right of rectification or erasure

– Right to restriction of processing

– Right to object to processing

– Right to data portability.

You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

Collection of personal data when visiting our website

In the case of purely informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, our system collects the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

– Your IP address

– Date and time of the request

– Time zone difference from Greenwich Mean Time (GMT)

– Content of the request (concrete page)

– Access status/HTTP status code

– Data volume transferred in each case

– Website from which the request comes

– Operating system and its interface

– Language and version of the browser software

The data is also stored in the log files of our system. This data is not stored together with other personal data. The legal basis for the collection and temporary storage of the data is Art. 6 para. 1 p. 1 lit. f GDPR. Since the collection of data to provide the website and storage of the data in the log files is absolutely necessary for the operation of the website, there is no right of objection.

Cookies use

In addition to the previously mentioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive associated with the browser you are using and through which we receive certain information. Cookies cannot execute programs or transfer viruses to your computer. They serve to make the Internet offer as a whole more user-friendly and effective.

Most browsers accept cookies automatically. However, you can configure your browser setting according to your preferences and, for example, set the

Refuse to accept third-party cookies or all cookies. Please note that in these cases you may not be able to use all the functions of this website.

Persistent cookies are automatically deleted after a specified duration, which may differ depending on the cookie. You can set the cookies in the

Delete your browser security settings at any time.

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the case of activation of IP anonymization on this website, your IP address will be stored by Google within member states of the European Union or in other

States party to the Agreement on the European Economic Area beforehand.

Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.


The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link:

We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases where personal data is transferred to the US, Google has submitted to the EU-US Privacy Shield, framework.

Third Party Provider Information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User Terms:, Privacy Policy Overview:, and the

Privacy Policy:

This website also uses Google Analytics for cross-device analysis of visitor flows, which is performed via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “Personal data”.

The legal basis for the processing of personal data using Google Analytics is Art. 6 para. 1 lit. f GDPR. We have concluded a contract with Google for the processing of commissioned data and

implement the strict requirements of the GDPR in the use of Google Analytics

completely around.

Use of Google Tag Manager

Our website uses the tool “Google Tag Manager”. With Google Tag Manager, website tags can be managed through one interface. The Google Tag Manager does not collect personal data, but provides for the triggering of other tags, which in turn may collect data. Google Tag Manager does not access this data. If, at the domain or cookie level, a deactivation

has been made, it will remain for all tracking tags implemented with Google Tag Manager.

Order and unsubscribe newsletter

If you would like to receive the newsletter offered on the website, we need your e-mail address as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter.

The data is processed exclusively on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can revoke your consent to the storage of data, the e-mail address and its use for sending the newsletter at any time, most easily via the link provided for this purpose in the newsletter.

The legality of the data processing operations already carried out remains unaffected by the revocation. The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter.

Data security

We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. However, despite regular checks, complete protection against all hazards is not possible.

The website uses the industry standard SSL (Secure Sockets Layer) for encryption in some places. This ensures the confidentiality of your personal information over the Internet.